Shipping policy

Processing Time:

  • Orders are typically processed within 1-3 business days after payment confirmation. Please note that processing time may vary during peak seasons or holidays.

2. Shipping Methods:

  • We offer standard shipping for all orders.

  • Expedited shipping options may be available at an additional cost, depending on your location and the carrier's services.

3. Shipping Times:

  • Shipping times vary depending on your location and the shipping method chosen during checkout.

  • Estimated delivery times will be provided at the time of checkout. Please note that these are estimates and not guarantees.

4. Tracking Information:

  • Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your delivery.

5. Shipping Fees:

  • Shipping fees are calculated based on the weight of the package, the shipping method selected, and your delivery address. These fees will be displayed during the checkout process.

6. International Shipping:

  • We offer international shipping to select countries. Please note that international shipping times may vary significantly and additional customs fees or taxes may apply.

  • Customers are responsible for any customs duties or taxes imposed by their country's customs authorities.

7. Address Accuracy:

  • It is the responsibility of the customer to ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders shipped to incorrectly provided addresses.

8. Order Tracking:

  • If you have any questions or concerns regarding the status of your order or tracking information, please don't hesitate to contact our customer support team at support@shopkivora.com

  • Some products may be subject to shipping restrictions based on your location or local regulations. We will notify you if any restrictions apply to your order.

10. Lost or Damaged Packages:

  • In the event that your package is lost or damaged during transit, please contact us immediately. We will work with the carrier to resolve the issue and ensure that you receive your order or a refund promptly.

By placing an order with Dog Purifier you agree to abide by the terms and conditions outlined in this shipping policy. If you have any further questions or concerns, please feel free to reach out to us at dogpurifier@gmail.com